Last updated: October 30, 2025
This policy explains what we collect, why we collect it, how we use and share it, and the rights you have. Jump to a section:
Who we are • Scope • Notice at Collection • Information we collect • How we use information • Legal bases • How we share information • Data retention • Security • Your choices & rights • Account deletion • Online tracking & opt-out • Do-Not-Track • Google API Limited Use • AI features and providers • U.S. state privacy (CPRA/others) • GDPR/EEA/UK • International transfers • Children • Changes to this policy • Contact
CoordinateIQ (“we,” “our,” or “us”) provides an AI Sales Play Coordinator that delivers context-aware sales plays and real-time prep notes directly to sellers’ calendars and email, and integrates with customer systems to streamline sales execution.
This Privacy Policy applies to personal information processed when you use our websites, products, and services (collectively, the “Services”), contact us, or otherwise interact with us. Where we provide the Services to our business customers, we act as a processor/service provider of personal information on their behalf, and they act as the controller/business. In those cases, our processing is governed by our agreement with the customer and their privacy policy.
We collect the categories of personal information described in Information we collect for the purposes listed in How we use information. Retention is described in Data retention. We do not sell personal information. See U.S. state privacy for your rights and how to exercise them.
We process personal data under one or more of the following: (i) contract necessity, (ii) legitimate interests (e.g., to secure and improve the Services), (iii) consent (e.g., certain analytics/marketing), and (iv) legal obligations.
We do not sell personal information. We do not share end-user workspace content with third parties for their independent advertising or marketing.
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and customer settings.
| Data category | Typical retention | Notes |
|---|---|---|
| Identifiers (e.g., name, email) | For the life of the account | Deleted or anonymized within a reasonable time after closure |
| Workspace content (sales plays, prep notes, etc.) | For the life of the account | Deletion per customer instruction/policy |
| Integration sync data | Controlled by customer | Removed upon disconnection and per retention rules |
| Internet activity (logs) | 90–365 days (typical) | Longer where required for security or compliance |
| Commercial info | Up to 7 years | For tax and legal obligations |
| Support tickets | Up to 3 years | For service history and compliance |
We implement technical and organizational measures designed to protect personal information, including encryption in transit, role-based access controls, network safeguards, and employee training. No system is perfectly secure; we encourage strong passwords and multi-factor authentication where available.
We respond within legally required timeframes and may request additional information solely to verify and process your request.
You can delete your CoordinateIQ account at any time directly in the app. Deleting your account will remove your profile and associated personal information from our active systems. If your account is part of an organization-managed workspace, please contact your administrator to request deletion through your organization.
If you would like us to delete all personal data we hold about you, you may also email info@coordinateIQ.com. We will verify your request and, where applicable, delete or anonymize your personal data, subject to any legal or contractual retention requirements and standard backup cycles.
Note: Deleting your account or requesting deletion does not affect data that your employer controls in an organization workspace. For that data, please contact your administrator; we will support them in fulfilling your request.
On our marketing sites, we may permit cookies and similar technologies for analytics and limited advertising. To the extent such activity is deemed a “sale” or “sharing” of personal information or “targeted advertising” under applicable U.S. state laws, you may opt out using our cookie controls or by emailing info@coordinateIQ.com. Blocking certain cookies may affect site functionality.
Most browsers and mobile operating systems include a Do-Not-Track (DNT) setting or signal. No uniform standard governs the recognition of DNT signals; accordingly, we do not respond to them at this time. If a standard is adopted, we will update this policy.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Some features use AI technologies. Where enabled by your admin, your inputs and outputs may be processed by vetted AI service providers to deliver the feature (e.g., model inference, summarization). We require appropriate contractual safeguards and do not allow providers to use your workspace content for their own advertising or to train their foundation models without your organization’s explicit opt-in.
We provide the following disclosures for residents of states with comprehensive privacy laws (e.g., California, Virginia, Colorado, Connecticut, Utah):
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, email, device IDs | Provide and secure the Services |
| Professional info | Role, employer, team | Account provisioning, admin controls |
| Internet activity | Usage metrics, logs | Analytics, performance, security |
| Commercial info | Subscription tier, transactions | Billing and support |
| Inferences | Feature preferences | Personalization, improvements |
| Audio/visual | Meeting summaries/notes (if enabled) | Product functionality |
We do not sell personal information. We may “share” limited online identifiers for cross-context advertising on our marketing site where permitted; you can opt out via cookie controls or by emailing us.
You may request access, correction, deletion, portability, and (where applicable) opt out of “sale,” “sharing,” or targeted advertising by emailing info@coordinateIQ.com. We will verify your request to a reasonable degree of certainty (e.g., by matching information to your account or requesting additional information) and will use the information you provide only to verify and process the request. You may designate an authorized agent; we may require proof of authorization and additional verification.
You have rights to access, rectify, erase, restrict or object to processing, and portability, and to lodge a complaint with your local supervisory authority. Where we rely on consent, you may withdraw it at any time.
When transferring personal data outside its origin country or region, we use lawful mechanisms such as Standard Contractual Clauses and implement additional safeguards as appropriate.
Our Services are not directed to children under 18. If we learn we collected such information, we will deactivate the account and delete the data.
We may update this policy from time to time. We will post the updated version with a new “Last updated” date and, where appropriate, provide additional notice.
If you have questions about this policy or our privacy practices, email us at info@coordinateIQ.com.
You can also reach us by mail at:
CoordinateIQ, LLC
5005 W Laurel St
Ste 100 #3036
Tampa, FL 33607
For workspace data controlled by your employer, please contact your administrator first; we will assist them in addressing your request.
© CoordinateIQ 2025